Shipment
Parcel shipping within Germany with DPD:
All items that are not classified as hazardous chemical substances and mixtures are shipped via DPD. This service applies to packages weighing up to 31.5 kg.
Shipping usually takes 1-2 business days and the delivery can be tracked online using a tracking number provided upon dispatch.
The shipping costs are Standard parcel shipping via DPD is free for orders over €50.00 plus VAT.
For orders below this value, we charge a flat shipping fee of €6.99 including VAT.
The following surcharges apply per parcel for DPD Express shipping:
| Delivery by 6:00 p.m. on the next working day | 12.99 € incl. VAT |
| Delivery by 12:00 on the next working day | 19.99 € incl. VAT |
Express shipments will be dispatched on the same working day if the order is received by 10:00 a.m. for items that are immediately available.
Please note that certain items must be shipped individually due to maximum package dimensions, customized cardboard boxes, and padding or securing of the contents, and shipping prices may vary accordingly, regardless of the shipping weight.
Shipping within Germany:
Shipping usually takes 1-3 business days and the delivery can be tracked online using a tracking number provided upon dispatch.
The shipping costs are Standard shipping with the Raben Group is free for orders over €500.00 plus VAT.
For orders below this value we charge a flat shipping fee of 119.99 € incl. VAT per pallet.
We offer Next Day Delivery by freight forwarder (delivery on the next working day) for an additional charge of €49.99 including VAT per pallet.
Parcel shipping within the European Union (Islands on request) with DPD:
All items that are not classified as hazardous chemical substances and mixtures are shipped via DPD. This service applies to packages weighing up to 31.5 kg.
Shipping usually takes 2-8 business days and the delivery can be tracked online using a tracking number provided upon dispatch.
The shipping costs are:
| Package weight: 0.00-9.99 kg | 19.99 € incl. VAT |
| Package weight: 10.00-30.00 kg | 39.99 € incl. VAT |
Please note that certain items must be shipped individually due to maximum package dimensions, customized cardboard boxes, and padding or securing of the contents, and shipping prices may vary accordingly, regardless of the shipping weight.
Freight forwarding within the European Union:
Shipping usually takes 2-8 business days and the delivery can be tracked online using a tracking number provided upon dispatch.
The following shipping costs are charged per pallet:
| Shipping weight up to 100kg | 199,99€ incl. VAT |
| Shipping weight from 100kg | 299,99€ incl. VAT |
Shipping outside the European Union:
We offer shipping outside the European Union upon request. However, shipping and customs costs must be calculated separately and cannot be given as a flat rate. Please contact our customer service for more information.